How well do you understand risk and how it affects your ability to see into the future, both on the upside and the downside? You’re particularly likely to think you have a good grasp of risk if you’ve studied statistics and probability and if you’ve done some reading in the risk management field.... [read more...]

Interpersonal skills tend to be associated with functions like sales and HR. Butler and Waldroop contend, however, that what they call “relational know-how” not only matters in almost all areas of business, it also encompasses a greater variety of aptitudes than many executives realize. Based on their... [read more...]

In their new book, Switch: How to Change Things When Change Is Hard, Chip and Dan Heath argue that managers can spur and support organizational change by drawing on extensive research into the role of emotions. Although the goal of the book is primarily to help people lacking much authority or resources... [read more...]